Effective Date: March 16, 2022
Thank you for visiting poql.com and using our mobile applications available on the Google Play Store and Apple App Store (“Apps”). This Privacy Policy outlines how we collect, use, and safeguard your personal information in alignment with our Terms and Conditions. By accessing or using our website, mobile apps, and related services, you acknowledge and agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1. Personal Information: We collect personal information that you voluntarily provide to us, such as your name, email address, and any other information you choose to share with us, to enhance our website, mobile apps, and services.
The requirement for users to register with their country, state, city, street, and zip code is a fundamental aspect of our app’s functionality, which centers on asset management and distribution.
- Legitimacy and Verification: The detailed location information helps us verify the legitimacy of our users and the assets they register. This verification is vital to maintaining the trustworthiness and integrity of our digital ledger, especially on a platform dealing with valuable and often sentimental items.
- Asset Security: Knowing the precise location of items enhances the security of the assets listed in our app. It aids in preventing fraudulent claims and ensures that only authorized and verified individuals have access to specific asset information.
- Localized Services and Compliance: Certain features of our app are tailored to specific geographical locations, such as compliance with local laws and regulations regarding asset distribution and inheritance. Detailed location data enables us to provide a more customized and legally compliant service to our users.
- Efficiency in Asset Management: Accurate location data streamlines the asset management process. Knowing an asset’s precise location, for instance, speeds up the process of having it physically inspected or evaluated by a third party.
We are committed to user privacy and data protection and ensure that this information is used strictly for the app’s intended purpose of secure and efficient asset management.
1.2. Automatic Data Collection: When you access poql.com or use our mobile apps, we may automatically collect certain information, including your IP address, device information, usage data, and mobile device identifiers, to secure and improve the performance and security of our platforms.
2. How We Use Your Information
2.1. Enhancing User Experience: We use your personal information to enhance your experience on poql.com and our mobile apps, respond to your inquiries, and provide you with the best possible service.
2.2. App Improvement: Automatically collected information assists us in analyzing trends and demographics, which in turn helps us secure and enhance the functionality and user experience of our website and mobile apps.
3. Disclosure of Your Information
3.1. Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, mobile apps, and delivering services to you. These providers are bound by strict confidentiality agreements and only use your information as necessary to support our operations.
3.2. Legal Obligations: In compliance with our legal rights, we may disclose your information if required by law, such as to comply with a court order or other legal processes, in the best interests of our website, mobile apps, and services.
4. Cookies and Tracking Technologies
4.1. Optimizing Performance: We employ cookies and similar tracking technologies to optimize the performance and security of our website and mobile apps, as well as to gather data for analysis. You can control cookies through your browser settings.
5. Security
5.1. Protecting Your Data: We implement rigorous security measures to protect your information from unauthorized access, disclosure, alteration, or destruction, ensuring the security of our website, mobile apps, and services. However, please note that no internet data transmission is entirely risk-free.
6. Your Choices and Rights
6.1. Control Over Data: You have the right to access, correct, or request the deletion of your personal information held by us, subject to legal obligations.
6.2. Opt-Out: You can opt out of receiving promotional emails from us by following the instructions provided in the emails, safeguarding your privacy.
7. Changes to this Privacy Policy
7.1. Policy Updates: We retain the right to update this Privacy Policy to reflect changes in our practices or legal requirements. The most current version will be posted on poql.com with the effective date, ensuring the security and privacy of our website, mobile apps, and services.
8. Contact Us
8.1. Contact Information: For any inquiries or concerns regarding this Privacy Policy or our privacy practices, please contact us at [contact email].
9. Governing Law
9.1. Legal Jurisdiction: This Privacy Policy is governed by and shall be construed in accordance with the laws of the State of Delaware, safeguarding the owner’s rights and interests.
By accessing or using poql.com, our mobile apps, and related services, you acknowledge that you have read, understood, and agreed to this Privacy Policy, which supplements our Terms and Conditions.
Last updated: January 5, 2024